Welcome to Krathi's Privacy Policy page. We are committed to protecting your personal information and ensuring your privacy. This policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase.

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Information We Collect

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Personal Information:

• Contact Details: Name, email address, phone number, shipping and billing addresses.

• Order Details: Items purchased, order date, delivery information.

Non-Personal Information:

• Browsing Data: IP address, browser type, operating system, referring URLs, page views, and browsing patterns.

• Cookies: Small files placed on your device to enhance user experience and track website usage.

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How We Use Your Information

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To Process Orders:

• Confirm and fulfill your orders.

• Process payments and prevent fraudulent transactions.

• Deliver products to your specified address.

To Improve Our Services:

• Personalize your shopping experience.

• Enhance website functionality and user experience.

• Analyze website usage and trends to improve our offerings.

To Communicate With You:

• Send order confirmations and shipping updates.

• Provide customer support and respond to inquiries.

• Send promotional emails, special offers, and updates (you can opt-out anytime).

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How We Protect Your Information

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Data Security:

• We implement industry-standard security measures to protect your personal information.

• Your payment details are encrypted and processed through secure payment gateways.

Access Control:

• Access to personal information is restricted to authorized personnel only.

• We regularly review our data security practices to ensure your information is protected.

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Sharing Your Information

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Third-Party Service Providers:

• We may share your information with trusted third-party service providers to facilitate order processing, payment, and delivery.

• These providers are contractually obligated to keep your information confidential and use it solely for the purposes of providing the contracted services.

Legal Requirements:

• We may disclose your information if required by law or to protect our rights, property, or safety.

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Cookies and Tracking Technologies

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Cookies:

• We use cookies to enhance your browsing experience and gather data on website usage.

• You can manage your cookie preferences through your browser settings.

Tracking Technologies:

• We may use web beacons, pixel tags, and other tracking technologies to understand user behavior and improve our services.

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Your Rights

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Access and Correction:

• You have the right to access and correct your personal information stored with us.

• Contact us at support@krathi.com to request updates or deletions.

Opt-Out:

• You can opt-out of receiving promotional emails by following the unsubscribe link in our emails.

• You can disable cookies through your browser settings.

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Changes to This Policy

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We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting.

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Contact Us

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If you have any questions or concerns about our privacy practices, please contact us at:

Email: support@krathi.com
Address: Krathi,

                FactoFlare India Pvt Ltd,

                WeWork Prestige Cube, Site No. 26, Laskar, Hosur Rd,

                Chikku Lakshmaiah Layout, Adugodi,

                Bengaluru, Karnataka 560029

                India

                     

                     

 

Thank you for trusting Krathi with your personal information. We are committed to protecting your privacy and providing a safe and secure shopping experience.